Last Updated: June 4, 2026

Welcome to HolistiCare Inc. (“HolistiCare”, “we”, “us”, “our”). These Terms of Use govern your access to and use of holisticare.ca and any related services. By accessing our website you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use this website.

1. Acceptance of Terms

By using this website you represent that:

• You are at least 18 years of age
• You have the legal authority to agree to these terms
• You are acting on behalf of yourself or as a parent/guardian of a minor child
• All information you provide is accurate and complete

2. Not Medical or Clinical Advice

The content on this website is provided for general informational purposes only. Nothing on this website constitutes:

• Medical, clinical, psychological, or therapeutic advice
• A diagnosis or treatment recommendation
• A substitute for professional healthcare consultation

No therapist-client, clinician-patient, or professional relationship is created by your use of this website or submission of any form. Always consult a qualified regulated healthcare professional before making decisions about your child’s care, therapy, or treatment.

3. Ontario Autism Program (OAP) Information

Information about the Ontario Autism Program provided on this website is for general guidance only. OAP funding eligibility, amounts, timelines, and processes are determined solely by the Ontario Ministry of Children, Community and Social Services. HolistiCare:

• Makes no guarantees regarding OAP funding approval or amounts
• Is not responsible for changes to OAP policies or funding structures
• Recommends families consult directly with the OAP for official information at ontario.ca/autismprogram

4. Professional Services Disclaimer

HolistiCare provides regulated clinical and educational services. However:

• Accessing this website does not initiate a service relationship
• A formal intake, assessment, and signed service agreement is required before services commence
• Submitting a contact or inquiry form does not guarantee service availability or enrollment
• Service outcomes vary by individual and cannot be guaranteed

5. Intellectual Property

All content on this website including but not limited to text, graphics, logos, images, icons, videos, and page design is the exclusive property of HolistiCare Inc. and is protected under the Copyright Act of Canada.

You may not:

• Reproduce, distribute, or republish any content without written permission
• Use our logo, branding, or materials for commercial purposes
• Modify or create derivative works from our content
• Scrape or systematically extract website content

Personal, non-commercial use of website content for informational purposes is permitted provided HolistiCare is credited as the source.

6. User Conduct

When using our website or submitting forms you agree not to:

• Provide false, misleading, or fraudulent information
• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Upload or transmit harmful, offensive, or disruptive content
• Impersonate any person or organization

7. Contact Forms & Inquiries

When you submit a contact, inquiry, or registration form:

• You consent to being contacted by HolistiCare by phone or email
• You understand this does not create a client or service relationship
• You acknowledge that response times may vary
• You agree that information shared may be used to assess your service needs

8. Telehealth & Virtual Services

HolistiCare may offer virtual or telehealth services. By using virtual services you acknowledge:

• Virtual services are subject to separate service agreements
• Technology limitations may affect service delivery
• Virtual services may not be appropriate for all individuals
• HolistiCare is not responsible for technology failures beyond our control

9. Accuracy of Information

HolistiCare strives to keep website content accurate and current. However we make no warranties regarding:

• The completeness, accuracy, or timeliness of information
• The suitability of services described for your specific situation
• The availability of programs, staff, or funding at any given time

We reserve the right to modify, update, or remove content at any time without notice.

10. Third Party Links

Our website may contain links to third party websites including government portals, research organizations, and partner organizations. HolistiCare:

• Does not endorse or control third party websites
• Is not responsible for their content, accuracy, or privacy practices
• Recommends reviewing the terms and privacy policies of any third party site you visit

11. Limitation of Liability

To the fullest extent permitted by applicable Canadian law, HolistiCare Inc. and its directors, officers, employees, and contractors shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Damages arising from reliance on website content
• Technical errors, interruptions, or security breaches beyond our control

Our total liability to you for any claim shall not exceed the amount paid by you for services directly related to the claim.

12. Indemnification

You agree to indemnify and hold harmless HolistiCare Inc. and its staff from any claims, damages, or expenses arising from your use of this website or violation of these Terms of Use.

13. Accessibility (AODA Compliance)

HolistiCare is committed to providing an accessible website in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you experience accessibility barriers on our website please contact us at info@holisticare.ca and we will work to address them promptly.

14. Privacy

Your use of this website is governed by our Privacy Policy available at holisticare.ca/privacy-policy. Our Privacy Policy is incorporated into these Terms of Use by reference.

15. Governing Law & Jurisdiction

These Terms of Use are governed by and construed in accordance with:

• The laws of the Province of Ontario
• The applicable federal laws of Canada

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ottawa, Ontario.

16. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Use together with our Privacy Policy constitute the entire agreement between you and HolistiCare Inc. regarding your use of this website.

18. Changes to Terms

HolistiCare reserves the right to update these Terms of Use at any time. The “Last Updated” date at the top of this page will reflect any changes. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

19. Contact Us

For questions or concerns about these Terms of Use:

HolistiCare Inc.
18 Louisa St, Ottawa, ON K1R 6Y6
Email: info@holisticare.ca
Phone: (343) 322-2077
Website: holisticare.ca